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curbside

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“Statewide Pause” Brings Lower Capacity, Additional Restrictions

Due to Governor Sisolak’s “Statewide Pause” that begins Tuesday, November 24th, Big Dog’s Draft House will be operating under the restrictions described below.  Please be patient and understanding with our staff as everyone is learning about these new requirements.

OUR TOP PRIORITY IS ALWAYS THE HEALTH AND SAFETY OF OUR GUESTS AND EMPLOYEES.

We pride ourselves on delivering the best experience to all our Big Dog’s family members in a safe environment. In this time of evolving news about the Coronavirus (COVID-19), we wanted to assure you that we remain committed to your health and safety. To that end, we are monitoring and following the public health recommendations of the World Health Organization, the Center for Disease Control and Prevention (CDC) regarding COVID-19, as well as local and state health departments in order to help ensure we maintain a healthy and safe environment for everyone who interacts with us at Big Dog’s. Our staff will be wearing face coverings at all times and practicing enhanced cleaning and sanitization throughout the facility.

As we transition to welcoming you back to our partially reopened facilities, we want to reassure you that we adhere to strict cleanliness and sanitization guidelines and procedures in our restaurant. Among many other procedures, our employees routinely and frequently clean and sanitize commonly touched surfaces, including countertops, booths, chairs, door handles and bathrooms.

Open 24 Hours with Limited Seating

We are still open 24 hours per day, but certain parts of the building will not be open 24 hours per day.  In fact, seating has been reduced to 25% of our capacity.  This means some tables in the building will not be available for seating and seating will fill up quickly during peak times.  As of now, the indoor bar area tables are available 24/7 (call ahead for reservations) for our 21+ over guests.  “Brewery Barn” hours are weekdays 3 pm – 9 pm and weekends 9 am – 9 pm for guests of all ages.  Outdoor patio seating for guests of all ages is generally available daily 11 am – 8 pm.  Management reserves all rights and may decide for tables to be unavailable based on occupancy loads.

Enter through the Front Patio

Enter through the front patio entrance daily 9 am – Midnight.  Other entrances will be closed.  During other hours, enter through the front bar entrance.  Handicapped patrons parking in the rear parking spots should call 702-645-1404 for someone to open the rear bar entrance.

Call Ahead Reservations are Required

To reserve indoor and outdoor seating, same day/call ahead service is available by calling 702-645-1404.  We will take your cell phone number and text you when your table is ready.  If the table is not claimed within 15 minutes of the notification, we will give it away to the next party waiting for a table.  There is no waiting in the building or on the patio.  Please remain in your car until we can let you know that your table is ready.

Table Size is Limited to 4 People Per Table

Table sizes is limited to 4 patrons.  Any more than that will require multiple tables, if available.  We CANNOT combine multiple tables.

Food & Beverage Table Visits are Limited to 2 Hours

Restaurant tables are available for up to 2 Hours except for special events (i.e. televised Green Bay Packer football games).   Background ambient music performances are allowed and may be scheduled for the benefit of patio food and beverage customers. 

Masks are Required at all times

Per the Governor’s revised mandate, masks must be worn at all times in the building except when actively eating and drinking.  There is an allowable exception if everyone in the party is from the same residence.  If you would rather not wear your mask as required, we ask that you order for curbside pickup and/or hold off on visiting us until after the restrictions are lifted. 

35 Gaming Machines are Available

Because we have invested in the plexiglass dividers necessary, all our gaming devices are considered socially distant and are available for gaming play.    Smoking is only allowed at the bar itself by active gaming customers.  Food and beverage customers are encouraged to call ahead to 702-645-1404 for restaurant seating.  Gaming Control Board regulations require that a mask be always worn by active gaming customers unless actively eating, drinking or smoking.

Available Packer Game Tables are Reduced

Tables available for televised Green Bay Packer football games have been reduced for us to be in compliance with the requirements.  The best way to make sure you get a table for a Packer game is utilize our online game reservation system (https://www.bigdogsbrews.com/packers20/reservations/).  Tables not reserved in this matter will be made available to those that call ahead on the game day, on a first come, first served basis.  Either way, reservations are required.

Curbside Ordering is Available Daily 11 am – 8 pm

Our full menu is generally available for curbside ordering, including a full line up of Big Dog’s Brews cans, growlers, and (Coming soon) crowlers.  Place your order online for a contactless experience at http://www.bigdogsbrews.com/curbside. Upon your order being placed, we will send you a text and direct you to pick up your order from our designated curbside pick up spots in the Northwest corner of our building. Some items are only available if ordered onsite, including specials, promotions and the Weekend Brunch menu.  

CLICK HERE TO PLACE YOUR ORDER ONLINE.

3rd Party Delivery Services are also a Great Option

Our full menu is generally available for delivery from the third party partners such as Uber Eats, Postmates, and GrubHub.  Please refer to your third-party delivery partner of choice for available menus, hours and prices.  Some items are not offered through the delivery services, including specials, promotions, and breakfast menu.  Also, be aware that prices are higher through the delivery services.  This money goes to the delivery services.

Contactless Menu & Payment Options Are Available

A true contactless payment system is available for interested customers.  Simply point your cell phone camera at the QR code printed on your bill and your phone will automatically redirect to a secure website for you to make your payment (including any desired gratuity). 

Limiting Exposures to Surfaces Touched By Others

We are limiting your exposure to surfaces touched by others, including providing condiments like ketchup and mustard on request in a side dish instead of having community bottles on the table. While we will be serving you on our plates and with our silverware (cleaned and sanitized between uses), we will gladly serve you with our disposable to-go containers and with plastic silverware, upon your request.  While we offer refills on your soft drinks, we will not refill your actual glass. Instead, we will provide a new glass for each refill.

Growlers of Big Dog’s Brews are Available

Growlers will be sold with new glass only via curbside. However, growlers can be refilled if you bring the growler inside and see the bartender on duty.  We will clean and sanitize your growler before filling; please be patient as this takes a few minutes.  Coming in early December, we will have 32 oz. “Crowler” cans available for sale.

Make your visits count more with Big Dog’s Rewards

Our rewarding Big Dog’s Rewards Club is celebrating its 15th anniversary of providing valuable discounts for our most active and loyal customers.  Earning discounts is easy with standard points for every dollar spent, bonus points for ordering Big Dog’s signature brews, and the ability to earn points and redeem discounts on curbside orders.  120 points is all it takes to earn a $10 discount.  Save up your points and get bigger discounts.  Membership is free and easy.  No cards to carry. Your Phone Number is Your Account Number! Easy to remember! Signing up takes 30 seconds and is done right on your cell phone!  Know your rewards status at all times with our Big Dog’s web app.

We can’t wait to see you again.  Please be patient with all of the extra steps involved so we can serve you properly.

 

Management reserves all rights.